Gearbox number

You have the possibility to change the model number you chose (for free) within 14 days of receipt of the order, if the following conditions are respected:

• The products must not have been used and/or damaged;
• The products must be complete with the original equipment (box and packaging);
• The products rendered must be found in a position to be put back for sale.

To request the number gearbox you can contact us via WhatsApp at+39 3288435473 or by email a info@kalishoes.it, indicating your order number, model and number with which you want to change.

The order number can recover it from the email received when you made the purchase.

How to change the number

To carry out the number, the procedure is very simple:

• Pack carefully, in the original box, the model to be changed;

• We will ship the new number chosen, if available, in the following 24/48 hours from the request;
• The withdrawal will be carried out at the address you have chosen during the order and at the same time the courier will deliver the new number;
• You will not have to bear any shipping expenses and you will not have to apply any label on the box. We will think about everything!

The number gearbox is free only the first time for the same order: in the event that you want to proceed with a new change, always for the same order, the shipping costs are borne by the customer.

During the period of sales and/or promotions, this policy applies only to purchases with an amount equal to or greater than € 70.